01.18.12 by Mikayla Harney

Cost Containment Improves with Cloud Computing-Based CRM Software

Total cost of ownership for NetSuite’s cloud-based CRM software solution is lower than a similar on-premise solution from Microsoft Dynamics GP and CRM, reports a new study.

The study from Hurwitz & Associates compares TCO for cloud-based and on-premise business applications that provide similar capabilities.

NetSuite provides it through cloud computing, while Microsoft provides it on-premise via a combination of Microsoft Dynamics GP and Dynamics CRM.

The study from Hurwitz & Associates assumes as the size of the company gets bigger, the ratio of CRM to ERP users increases. <

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